Consummate customer service remains a hallmark. It’s the little things that can make a big difference. A choice of early morning teas in bed, CBeebies before bedtime and a basket of fruit & chocolate for your journey home. The weather can’t be fixed for you, but the staff will certainly secure a good table at your favourite restaurant and find out last night’s football result.
A ski chalet/hotel holiday should be easy, where the simple things that really matter are done supremely well. Warm ski boots in the morning. Drivers who never let you put your own skis in the back. Freesat for those that can’t miss their favourite programmes. Multimedia sockets to play your music, images or film. The utter bliss of a post-piste professional massage or perhaps a manicure and facial. Fluffy towels. It’s the silly little stuff that makes a difference, and so we know it will be important to you too.
Classic Chalet service
All our guests will enjoy the following services in our chalets;
Return flights with reliable airlines
Coach transfers to and from your resort
Services of one chalet host up to 10 people / two hosts over 10 people
Towels, with mid-week change
Bathrobes and slippers (in chalets with hot tub and/or sauna)
Champagne & canapés on first and last evening
Daily bedside wake-up drinks (6 days)
Fresh fruit bowl
Daily cleaning (6 days)
Daily cooked and/or continental breakfast (6 days), self-serve continental breakfast on chalet hosts day off
Self-service afternoon tea with homemade cakes (7 days)
Three course set evening menu with wine, cheese, coffee and mints (6 days)
Selection of house wines, cordials & sparkling water during dinner
Flat screen TV with DVD library
Massage and beauty treatments (local charge)
Twin/double with balcony, en suite bath, hand basin and WC. Limited space for a cot.
Twin/double with en suite shower, hand basin and WC